AU - PHILIPS,TERRY AU - PHILIPS,ANNA TI - EFFECTIVE ENGLISH FOR THE OFFICE, BOOK 2 T2 - EFFECTIVE ENGLISH FOR THE OFFICE SN - 033364767X U1 - 428/PHI PY - 1995/// CY - LONDON PB - MACMILLAN EDUCATION LTD. KW - ENGLISH KW - OFFICE LANGUAGE KW - GRAMMAR KW - WRITING KW - SPEAKING KW - USING CATALOGUES KW - UNDERSTANDING QUOTATIONS KW - USING PURCHASE ORDERS KW - CHECKING INVOICES KW - MAKING PAYMENTSREPLYING TO MEMOS KW - REPLYING TO LETTERS ER -