000 00546aa a2200217a 44500
008 s1989 000 u eng
020 _a0749300957
082 0 _a658.87/MAN
245 1 0 _aSO YOU THINK YOU CAN COPE WITH CUSTOMERS?
250 _aFIRST EDITION
260 _bMANDARIN
_aLONDON
_c1989
300 _a142P.
490 _aA VIDEO ARTS BOOK
500 _aNO AUTHOR GIVEN
650 4 _aVIDEO ARTS
650 4 _aCUSTOMER RELATIONS
650 4 _aRETAIL TRADE
650 4 _aMANUAL
910 _bMFN:1040
_c1
999 _c1037
_d1037