000 00597aa a2200229a 44500
008 s1994 000 u eng
020 _a074931950X
082 0 _a658.8101/MAN
245 1 0 _aDOING BUSINESS ON THE PHONE
250 _aFIRST EDITION
260 _bMANDARIN PAPERBACKS
_aLONDON
_c1994
300 _a156P.
490 _aA VIDEO ARTS BOOK
500 _aNO AUTHOR GIVEN.
650 4 _aAPPLIED SCIENCE
650 4 _aTELEPHONE SALESMANSHIP
650 4 _aPRESCRIPTION FOR COMPLAINTS
650 4 _aAWKWARD CUSTOMERS
650 4 _aTELESALES
910 _bMFN:1144
_c1
999 _c1141
_d1141